Post payments received for goods and services and properly record the transactions. Resolve discrepancies and customer chargebacks.
This is a full time position at our Williamsport, PA offices.
Duties and Responsibilities
Review copies of customer check and remittance advice.
Identify all deductions, obtain chargeback information and ensure that proper approvals are in place.
Apply checks to open invoices in the A/R system and charge all deductions to the appropriate G/L account.
Research and resolve chargebacks for assigned customers interacting with sales and distribution personnel and freight carriers as needed.
Utilize customer online systems for chargeback resolution.
Maintain favorable relations with customers and company personnel.
Maintain operational failures log.
Ensure that every customers transaction is filed with appropriate backup; remittance advice, bill of lading and manual customer order.
Requirements and Qualifications
Three to five years previous A/R experience.
High School diploma or equivalent.
Ability to communicate and resolve problems.
Data entry skills and experience with Microsoft Excel and Word.